Author: REICHHELD, FREDERICK F.; TEAL, THOMAS
Title: The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Description: Cambridge, HBS Press, 1996. Ed.: First Edition, 24 cm. Hardcover. ISBN: 0875844480. Signed by Author Hardcover, very good condition, with lightly compressed spine, lightly bumped corners. Whole book lightly warped. Author's signature on dedication page. Ownership signature on ffep,some lt highlighting. Dj v. good, ltly rubbed, bottom fr. Very Good/Very Good.

Keywords: Business 0875844480


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