Author: Shapiro, Ronald M. ; Jankowski, Mark A. ; Dale, James,
Title: Bullies, Tyrants, and Impossible People: How to Beat Them without Joining Them.
Description: New York, Crown Business, 2005. Later Printing. Hardcover., Vg (See Description), Vg/Vg Pages Clean, Binding Tight. Pages: 277.

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