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Guaspari, John, - Theory Why in which the boss solves the riddle of quality.
NY, Amacom, (1986). 3rd ptg. VG in VG DJ. Unless you are striving for higher quality to deliver more value to your customer you will fail.
USD 10.00 [Appr.: EURO 9.25 | £UK 8 | JP¥ 1564] Booknumber: BOOKS013216I
Remove Total: USD 10.00 [Appr.: EURO 9.25 | £UK 8 | JP¥ 1564]
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