See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

Terms: The offer is conditional. All items are complete and, regarding their age, in good condition, unless otherwise stated. Small defects are not always indicated but have been taken into account when pricing the items. Purchases may be returned within 14 days provided there is cause for complaint. Prices are not negotiable. Invoices are to be paid on receipt of the order without deduction. The title of goods does not pass to the purchaser until the invoice is paid in full. We accept Visa, Mastercard and Diners.
The place of performance and jurisdiction for both parties is Vienna, Austria.
Deliveries to new customers are to be paid on delivery or in advance. All orders will be dealt with strictly in order of receipt.
The purchaser agrees to these terms by placing an order. No notification about items not available any more will be given unless specially requested.

See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

All books prices are listed in British Pounds (Pounds Sterling, GBP).

We can accept payment via PayPal.

We can accept payment by cheque, but the cheque must be drawn against a British bank account and must be payable in British Pounds.

Note that where payment by cheque is requested, books will not be dispatched until we have received the cheque and are satisfied that it has cleared.

Where possible, we aim to dispatch books within one working day of receipt of payment, although circumstances may occasionally dictate a slightly slower response.

Our basic postage and packing charges are as follows:
United Kingdom: 3.80 GBP, plus 1.95 GBP for each additional item.
Europe (Airmail): 6.00 GBP, plus 2.45 GBP for each additional item.
Outside Europe (Airmail): 8.20 GPB, plus 3.45 GPB for each additional item.
Outside Europe (Surface Mail): 5.80 GBP, plus 2.45 GBP for each additional item.

Postage will be calculated individually for each order, with regard to the size and weight of the overall package, so the shipping charges above should be considered to be guidelines only.

Destinations within Europe for the purposes of the above rates are:
Andorra, Austria, Azores, Belgium, Canary Islands, Corsica, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Iceland, Irish Republic, Italy, Liechtenstein, Luxembourg, Madeira, Majorca, Malta, Minorca, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Spitsbergen, Sweden, Switzerland, Vatican City State.

Approximate delivery times from date of posting:
United Kingdom: Three days.
Europe: Usually within one week.
Outside Europe (Airmail): Usually within ten days.
Outside Europe (Surface): Varies, but allow up to twelve weeks.

Please allow at least the above times to elapse before reporting an order to us as missing in transit.

Charges are based on items with an average weight of around 350g. Where one or more items to be dispatched significantly exceed this weight we may request that the postage charge be increased to cover this. We may, at our discretion, lower the postage charge where the weight of the package is unusually low.

Where books are found by the customer to be not as described a full refund including postage charges will be provided upon return of the items in a timely manner and in the condition in which they were dispatched to the customer.

Where books are returned by the customer for other reasons (e.g. purchased in error) then the purchase cost of the books only will be refunded upon return of the items in a timely manner and in the condition in which they were dispatched to the customer.

Please contact us by phone or email before returning any items.

In the event of any dispute, the matter shall be governed by United Kingdom law and regulations regarding distance selling.