See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

* Stock will be updated daily *


* Shippings costs *

Domestic:
Parcel up to 10kg: € 4,95 (DHL-Parcelshop), € 5,99 (home delivery)
Mailboxpost up to 2 kg: € 4,00
Registered: € 8,75
Belgium:
€ 6,90. Registered up to 2kg.: € 13,00 (up to 2kg.)
Other destinations: depending on destination and weight/size

ATTENTION: Orders must be accompanied with correct addresses + Zipcodes (this is VERY important for correct deliveries!)

* Conditions of sale *

All books are complete and in good condition, unless otherwise stated. We aim at an adequate description of the items. In most cases small defects (s.a. ex-library plate, owners entry) will be stated. More severe damages or annotations/underlinings will allways be stated.
Prices are net, shipping costs are excluded (for some tariffs see above). On delivered books margin-scheme is applied (VAT will not be stated on the receipt or invoice). On all items VAT is included in the price.
Books will be sent after payment . In some cases payment can be fulfilled upon delivery (libraries, institutions, etc.).
Each purchase can be returned within 10 days after delivery (we highly appriciate a notification in advance). Purchase price will be refunded, excluding shipping costs
If the returnshipping is the result of an inadequate description, the complete amount of purchase will be refunded. Please note that the items will be returned to us in the same condition as we shipped them. Returnshipping is explicitly at the risk of the buyer!

* Payment options *

Prefered method of payment (both domestic and within EURO-zone) is a banktransfer through IBAN/BIC (no additional charge). Customers of Non-Euro-zone-countries can pay via Mollie Payments (a.o. Creditcards with secure payment link) or via PayPal. Payments via PayPal will be charged with an additional charge of c. 5%.

Creditcards through Mollie Payments or PayPal.


Verkoopvoorwaarden

* Voorraad wordt dagelijks bijgewerkt *


* Verzendkosten *

NL: Pakket tot 10 kg: € 4,95 (DHL-Parcelshop), € 5,99 (thuisbezorgd)
NL: Briefpost tot 2 kg: € 4,00
NL; Aangetekend: € 8,75
België: € 6,90. Aangetekend tot 2 kg: € 13,00 (tot 2kg.)
Andere bestemmingen: afhankelijk van gewicht/formaat en bestemming

ATTENTIE: Bij bestellingen s.v.p. nauwkeurig uw postcode + huisnummer opgeven (dit is ZEER belangrijk i.v.m. verzending van uw bestelling)

* Verkoopvoorwaarden *

Alle boeken zijn compleet en verkeren in goede staat, tenzij anders beschreven. Gestreefd wordt naar een adequate beschrijving van de aangeboden boeken. In de meeste gevallen worden kleine gebreken, zoals een ingeplakte ex-libris of een naam op het schutblad in de beschrijving vermeld. Grote(re)beschadigingen en/of onderstrepingen/aantekeningen in een boek worden altijd vermeld.
Prijzen zijn exclusief verzendkosten (zie globaal overzicht hierboven). Op de geleverde boeken is de margeregeling van toepassing (d.w.z. op de eventueel meegezonden factuur wordt geen BTW vermeld). Alle bedragen zijn inclusief BTW.
Boeken worden geleverd tegen vooruitbetaling. Voor bibliotheken, instellingen en collega-boekverkopers kan in de regel op rekening worden geleverd.
Elke aankoop kan binnen tien dagen na ontvangst, zonder opgaaf van reden, aan verkoper retour gezonden worden (een voorafgaande kennisgeving per email wordt op prijs gesteld). Waarna restitutie van het aankoopbedrag (zonder verzendkosten) volgt.
Is de retourzending een gevolg van een onvolledige beschrijving dan wordt het aankoopbedrag inclusief verzendkosten + retourporto terugbetaald. Retourzendingen dienen verkoper te bereiken in dezelfde staat als waarin ze aan koper verzonden werden. Het risico van retourzendingen is nadrukkelijk voor de afzender

* Betalingen *

Betaling kan geschieden via een IBAN-bankoverschrijving of een beveiligde betaallink van Mollie (o.a iDeal, Bancontact, Sofortbanking). Voor klanten buiten de Euro-zone kan het beste worden betaald via Mollie (o.a.Creditcard met beveiligde betaallink) of via PayPal (+ 5% extra op factuurbedrag)

Betaling met creditcards via Mollie of PayPal

See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

We require payment in advance of shipping, except where a regular account has been created (Academic Libraries only). We always post 1st class and Airmail, every weekday! All shipping quotes are based on fast efficient service with the best possible packaging. Insurance or tracking is available on all packages subject to an extra charge.
Standard delivery charge is based on average weight of books - about 0.9Kg. Heavy items (over 1.5Kg) may require extra postage depending on destination. We'll e-mail you if necessary. Contact us direct with any queries, special requests or quotes for specific orders.
We accept all credit and debit cards (Visa, Mastercard, American Express etc), £, $ and € bank transfers, Paypal, cheques etc.

Refunds

Returning unwanted goods
7 days to cancel purchase for non-faulty goods

In the EU, you have the right to cancel your on-line purchase within seven working days.

This seven-day “cooling off” period begins on the day when you receive your purchase.

You can choose to cancel your order for any reason within this time frame – even if you simply changed your mind.

We will give you a refund within 30 days. This refund must include any shipping charges you paid when you made your purchase.

Although you have a right of refund, you will have to pay the postage costs of shipping goods bought on-line back to us.

Worldwide returns:

Our voluntary returns guarantee: You may return, for a full refund, any item ordered from us within 30 days of receipt, provided it is in perfect condition.

Please contact us to obtain a returns authorisation by completing and returning this cancellation form, emailing (books@psychobabel.co.uk) or telephoning +44(0)1235 861411. You will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty. It is your responsibility to ensure safe return of the item.

If you return a high-value item, we recommend you use a recorded delivery service. Once we've received your item, we'll refund the same means of payment as you used to make your purchase. This returns guarantee doesn't affect your statutory rights and therefore doesn't affect your right of cancellation described above.
Emails are usually answered within 24 hours, except at weekends.
Shipping/Delivery Times
We ship orders from Monday to Friday and all orders received and paid for before 3:00pm are sent the same day. Orders placed on weekends or Bank Holidays are shipped the following business day.

UK packages are sent via Royal Mail. International orders are shipped via Royal Mail's airmail service. Expedited courier deliveries can be arranged. Please contact us for a quote.

Heavy orders (over 5kg UK or international) are usually shipped via private couriers. If your order is for a particularly heavy book or a volume set, please contact us with your shipping address and we will quote your total cost - the price of your order plus shipping costs - before you place your order.
Postal Insurance and special delivery is available at extra cost - simply let us know and we'll quote your total order amount, including p&p for whatever service you require.