See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

We require payment in advance of shipping, except where a regular account has been created (Academic Libraries only). We always post 1st class and Airmail, every weekday! All shipping quotes are based on fast efficient service with the best possible packaging. Insurance or tracking is available on all packages subject to an extra charge.
Standard delivery charge is based on average weight of books - about 0.9Kg. Heavy items (over 1.5Kg) may require extra postage depending on destination. We'll e-mail you if necessary. Contact us direct with any queries, special requests or quotes for specific orders.
We accept all credit and debit cards (Visa, Mastercard, American Express etc), £, $ and € bank transfers, Paypal, cheques etc.

Refunds

Returning unwanted goods
7 days to cancel purchase for non-faulty goods

In the EU, you have the right to cancel your on-line purchase within seven working days.

This seven-day “cooling off” period begins on the day when you receive your purchase.

You can choose to cancel your order for any reason within this time frame – even if you simply changed your mind.

We will give you a refund within 30 days. This refund must include any shipping charges you paid when you made your purchase.

Although you have a right of refund, you will have to pay the postage costs of shipping goods bought on-line back to us.

Worldwide returns:

Our voluntary returns guarantee: You may return, for a full refund, any item ordered from us within 30 days of receipt, provided it is in perfect condition.

Please contact us to obtain a returns authorisation by completing and returning this cancellation form, emailing (books@psychobabel.co.uk) or telephoning +44(0)1235 861411. You will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty. It is your responsibility to ensure safe return of the item.

If you return a high-value item, we recommend you use a recorded delivery service. Once we've received your item, we'll refund the same means of payment as you used to make your purchase. This returns guarantee doesn't affect your statutory rights and therefore doesn't affect your right of cancellation described above.
Emails are usually answered within 24 hours, except at weekends.
Shipping/Delivery Times
We ship orders from Monday to Friday and all orders received and paid for before 3:00pm are sent the same day. Orders placed on weekends or Bank Holidays are shipped the following business day.

UK packages are sent via Royal Mail. International orders are shipped via Royal Mail's airmail service. Expedited courier deliveries can be arranged. Please contact us for a quote.

Heavy orders (over 5kg UK or international) are usually shipped via private couriers. If your order is for a particularly heavy book or a volume set, please contact us with your shipping address and we will quote your total cost - the price of your order plus shipping costs - before you place your order.
Postal Insurance and special delivery is available at extra cost - simply let us know and we'll quote your total order amount, including p&p for whatever service you require.

See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

Payment methods: bank transfer or Paypal. Sending cash by mail (for risk of the buyer) is also possible. We can not accept creditcards.
All books are in good condition, unless otherwise stated. Minor defects like stamps on the endsheat or a few underlinings are not always mentioned. Prices are in Euro and inclusive of VAT. Orders should normally be paid in advance, in other cases they have to be paid within two weeks of deliverance. Risk of shipment is for the seller. Seller is (after consultation with the buyer) entitled to ensure the goods or send them by certified mail. Costs will be for the buyer.
Orders can be returned within seven days (preferably announced by e-mail) for refund of purchase price (shipment costs excluded). Books have to be returned in condition sent. The risk of return shipment is for the buyer.

Abbreviations:
p. = pages
Geb. = Hardcover
Ex Lib. = ex libris
Ills.= illustrations
Bieb = from a library
Bibl. = bibliography

Verkoopvoorwaarden

Betalen is mogelijk via bankoverschrijving, via paypal of contant per post
Alle boeken zijn in goede staat tenzij anders vermeld. Kleine onvolkomenheden, zoals stempels op schutblad en enkele onderstrepingen, zijn niet in alle gevallen vermeld.
Prijzen zijn netto, in euro en inclusief btw. Bestellingen moeten standaard vooraf betaald worden. In andere gevallen dient betaling te geschieden binnen 14 dagen na ontvangst van de factuur.
Het verzenden van de bestelde boeken is voor risico van de verkoper. Verkoper behoudt zich, na overleg, het recht voor de goederen te verzekeren en/of aangetekend te verzenden. De kosten hieruit voortvloeiend worden doorberekend aan de koper. Elke aankoop kan binnen 7 dagen na ontvangst, zonder opgaaf van reden, aan verkoper retour gezonden worden (een voorafgaande kennisgeving per e-mail wordt op prijs gesteld), waarna restitutie van het aankoopbedrag (behalve de verzendkosten) volgt. Retourzendingen dienen verkoper te bereiken in dezelfde staat als waarin ze aan koper verzonden werden. Het risico van retourzendingen is nadrukkelijk voor de afzender.
Verklaring afkortingen:
p. = pagina's
Geb. = gebonden
Ex lib. = Ex libris
Ills. = illustraties
Bieb = uit een bibliotheek
Bibl. = Bibliografie