See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

Librairie Le Feu Follet accepte les cartes Visa et Mastercard , ainsi que les chèques PayPal et français . Nous avons déployé tous les efforts pour décrire nos livres le plus fidèlement possible. Toutefois, tout article peut être retourné dans les sept jours suivant la réception , dans le même état , si elles se révèlent pas comme décrit . S'il vous plaît nous en informer d'abord, par e -mail ou par téléphone , en précisant le défaut . Notre e 24- heures -mail ou fax sont toujours disponibles pour votre commodité . Nous expédions par avion petit paquet ou une priorité mondiale chaque fois que possible . Frais de port sont de 8 euros pour la France , 10 euros pour l'Europe et 14 euros pour les internationaux , puis 2 euros pour livre supplémentaire .

Conditions de Vente

Conditions générales de vente :
Nos Ouvrages sont «complets et en bon état SAUF Contraires indications . filets Nos sont prix et s'entendent euros en ( TVA compris ) . Les Envois se font en Recommandé réception l'après paiement du . intérêt port Le à charge la du Destinataire . Compter comme il faut € 8 de Frais d'envoi pour la France , 10 euros pour l'Europe et 14 Euros pour l' IUP internationale € 2 Supplémentaire livre nominale . Noûs Acceptons les cartes bleues VISA et MASTERCARD et le service de paiement Paypal . Every achat may être de Retourné de Dans un rapid de 7 jours . Les Envois sont effectués aux Risques et périls de l' Expéditeur .

See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

* Orders from overseas will be sent by surface-mail unless we are instructed otherwise.
* All books are in good condition, unless otherwise stated. Negligible defects, which can be considered normal for used or antiquarian books, are not always mentioned.
* We inform you in advance by email about the costs of handling and about the total amount you have to pay.
* Payment in advance is requested.
* Prices are in Euro and net, postage is extra at cost.
* Any item can be returned within 7 days of receipt, a prior email notification is requested.
* Goods are always travelling at senders risk


Verkoopvoorwaarden

* Alle boeken zijn compleet en tenminste in goede staat. Kleine gebreken, zoals naam op schutblad of lichte beschadigingen die normaal zijn voor gebruikte boeken, zijn niet altijd aangegeven.
* Prijzen zijn netto, in euro en inclusief BTW. Verzendkosten worden tegen kostprijs doorberekend.
* U ontvangt vooraf een opgave van het totaalbedrag per email
* Na betaling worden de boeken zo snel mogelijk verzonden.
* Betaling kan via bank- of giro-overschrijving.
* Het verzenden van de bestelde boeken is voor risico van de verkoper. Verkoper behoudt zich het recht voor de goederen - in uitzonderingsgevallen - te verzekeren en/of aangetekend te verzenden. De kosten hieruit voortvloeiend worden doorberekend aan de koper. Overigens wordt in deze gevallen eerst contact opgenomen met de koper.
* Elke aankoop kan binnen 7 dagen na ontvangst, zonder opgaaf van reden, aan verkoper retour worden gezonden (een voorafgaande kennisgeving per email wordt op prijs gesteld), waarna restitutie van het aankoopbedrag (niet de verzendkosten) volgt.
* Is de retourzending het gevolg van een onvolledige beschrijving dan wordt het aankoopbedrag inclusief verzendkosten + retourporto gerestitueerd. Retourzendingen dienen verkoper te bereiken in dezelfde staat als waarin ze aan koper verzonden werden. Het risico van retourzendingen is voor de afzender.

See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

We require payment in advance of shipping, except where a regular account has been created (Academic Libraries only). We always post 1st class and Airmail, every weekday! All shipping quotes are based on fast efficient service with the best possible packaging. Insurance or tracking is available on all packages subject to an extra charge.
Standard delivery charge is based on average weight of books - about 0.9Kg. Heavy items (over 1.5Kg) may require extra postage depending on destination. We'll e-mail you if necessary. Contact us direct with any queries, special requests or quotes for specific orders.
We accept all credit and debit cards (Visa, Mastercard, American Express etc), £, $ and € bank transfers, Paypal, cheques etc.

Refunds

Returning unwanted goods
7 days to cancel purchase for non-faulty goods

In the EU, you have the right to cancel your on-line purchase within seven working days.

This seven-day “cooling off” period begins on the day when you receive your purchase.

You can choose to cancel your order for any reason within this time frame – even if you simply changed your mind.

We will give you a refund within 30 days. This refund must include any shipping charges you paid when you made your purchase.

Although you have a right of refund, you will have to pay the postage costs of shipping goods bought on-line back to us.

Worldwide returns:

Our voluntary returns guarantee: You may return, for a full refund, any item ordered from us within 30 days of receipt, provided it is in perfect condition.

Please contact us to obtain a returns authorisation by completing and returning this cancellation form, emailing (books@psychobabel.co.uk) or telephoning +44(0)1235 861411. You will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty. It is your responsibility to ensure safe return of the item.

If you return a high-value item, we recommend you use a recorded delivery service. Once we've received your item, we'll refund the same means of payment as you used to make your purchase. This returns guarantee doesn't affect your statutory rights and therefore doesn't affect your right of cancellation described above.
Emails are usually answered within 24 hours, except at weekends.
Shipping/Delivery Times
We ship orders from Monday to Friday and all orders received and paid for before 3:00pm are sent the same day. Orders placed on weekends or Bank Holidays are shipped the following business day.

UK packages are sent via Royal Mail. International orders are shipped via Royal Mail's airmail service. Expedited courier deliveries can be arranged. Please contact us for a quote.

Heavy orders (over 5kg UK or international) are usually shipped via private couriers. If your order is for a particularly heavy book or a volume set, please contact us with your shipping address and we will quote your total cost - the price of your order plus shipping costs - before you place your order.
Postal Insurance and special delivery is available at extra cost - simply let us know and we'll quote your total order amount, including p&p for whatever service you require.