See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

We require payment in advance of shipping, except where a regular account has been created (Academic Libraries only). We always post 1st class and Airmail, every weekday! All shipping quotes are based on fast efficient service with the best possible packaging. Insurance or tracking is available on all packages subject to an extra charge.
Standard delivery charge is based on average weight of books - about 0.9Kg. Heavy items (over 1.5Kg) may require extra postage depending on destination. We'll e-mail you if necessary. Contact us direct with any queries, special requests or quotes for specific orders.
We accept all credit and debit cards (Visa, Mastercard, American Express etc), £, $ and € bank transfers, Paypal, cheques etc.

Refunds

Returning unwanted goods
7 days to cancel purchase for non-faulty goods

In the EU, you have the right to cancel your on-line purchase within seven working days.

This seven-day “cooling off” period begins on the day when you receive your purchase.

You can choose to cancel your order for any reason within this time frame – even if you simply changed your mind.

We will give you a refund within 30 days. This refund must include any shipping charges you paid when you made your purchase.

Although you have a right of refund, you will have to pay the postage costs of shipping goods bought on-line back to us.

Worldwide returns:

Our voluntary returns guarantee: You may return, for a full refund, any item ordered from us within 30 days of receipt, provided it is in perfect condition.

Please contact us to obtain a returns authorisation by completing and returning this cancellation form, emailing (books@psychobabel.co.uk) or telephoning +44(0)1235 861411. You will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty. It is your responsibility to ensure safe return of the item.

If you return a high-value item, we recommend you use a recorded delivery service. Once we've received your item, we'll refund the same means of payment as you used to make your purchase. This returns guarantee doesn't affect your statutory rights and therefore doesn't affect your right of cancellation described above.
Emails are usually answered within 24 hours, except at weekends.
Shipping/Delivery Times
We ship orders from Monday to Friday and all orders received and paid for before 3:00pm are sent the same day. Orders placed on weekends or Bank Holidays are shipped the following business day.

UK packages are sent via Royal Mail. International orders are shipped via Royal Mail's airmail service. Expedited courier deliveries can be arranged. Please contact us for a quote.

Heavy orders (over 5kg UK or international) are usually shipped via private couriers. If your order is for a particularly heavy book or a volume set, please contact us with your shipping address and we will quote your total cost - the price of your order plus shipping costs - before you place your order.
Postal Insurance and special delivery is available at extra cost - simply let us know and we'll quote your total order amount, including p&p for whatever service you require.

See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

All books are complete and in Very good condition unless otherwise stated.
All prices are net.
Postage and packaging are extra,with insurance included at no extra expense to you the buyer.Postage within the UK IS £3.50 And sent within Europe Postage is £6 Air-Mail to Europe or £8.50 sent air-mail to rest of the world
Invoices will be rendered in UK £ sterling.

Methods of payment accepted:
Visa, Amex, Mastercard, Paypal (richard.thorntonbooks@btinternet.com) Cheque or Postal Order (£ Sterling)

Returns policy:
Books may be returned within 14 days following our confirmation to go ahead.
Books must be returned in the same condition as when we sent them.
Postage for returns is the responsibility of the returner.


Verkoopvoorwaarden

Alle boeken zijn compleet en in zeer goede staat , tenzij anders vermeld .
Alle prijzen zijn netto .
Verzendkosten en verpakking zijn extra , met verzekering inbegrepen zonder extra kosten voor u de buyer.Postage binnen het Verenigd Koninkrijk is £ 3,35 en verzonden binnen Europa portokosten wordt £ 6 Air -mail
Facturen worden gesmolten in UK £ sterling .

Betaalmiddel geaccepteerd:
Visa, Amex , Mastercard , Paypal ( richard.thorntonbooks@btinternet.com ) cheque of postwissel ( £ sterling )

Retouren beleid :
Boeken kunnen worden geretourneerd binnen 14 dagen na onze bevestiging om door te gaan .
Boeken moeten worden teruggestuurd in dezelfde staat als toen we ze verzonden.
Verzendkosten voor retourzendingen is de verantwoordelijkheid van de terugkerende na .

Conditions de Vente

Les ouvrages sont complets et en très bon état, sauf indication contraire .
Tous les prix sont nets .
Les frais d'envoi sont en sus , avec assurance incluse sans frais supplémentaire pour vous l' buyer.Postage dans le Royaume-Uni est £ 3,35 et envoyés en Europe affranchissement est £ 5 Air-Mail
Les factures seront rendus au Royaume-Uni livres sterling .

Modes de paiement acceptés:
Visa, Amex , Mastercard , Paypal ( richard.thorntonbooks@btinternet.com ) Chèque ou postal ordre ( livres sterling )

Politique de retour :
Les livres peuvent être retournés dans les 14 jours suivant notre confirmation d' aller de l'avant .
Les livres doivent être retournés dans le même état ​​que lorsque nous leur avons envoyé .
Frais de ports pour les retours est de la responsabilité du retourneur .