See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

Privacy Policy
Our privacy policy sets out what personal buyer information we receive from Antiqbook , how we use it and under what circumstances, if any, Alpha 2 Omega Books will share it with other parties. Alpha 2 Omega Books abide by and are compliant with the Data Protection Act 1998 (herein referred to as “The DPA”) and the General Data Protection Regulation (herein referred to as “The GDPR”) which comes into effect on 25th May 2018. Alpha 2 Omega Books are committed to keeping buyers’ personal information secure and confidential.
Lawful Basis for Processing Personal Data
For the purposes of GDPR, Alpha 2 Omega Books are the Data Processor when selling on Antiqbook and process all personal data lawfully, fairly and in a transparent manner. Under Article 6 of The GDPR, the lawful basis on which Alpha 2 Omega Books process personal data received from Antiqbook is that of “Contract” - whereby processing is necessary in order to fulfil buyer orders and enquiries. Alpha 2 Omega Books retain information provided by Antiqbook , such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 7 years.
Data Alpha 2 Omega Books Receive: Personally Identifiable Information
Alpha 2 Omega Books receive personally identifiable information from Antiqbook only when it is voluntarily submitted by buyers when placing an on-line order. The data Alpha 2 Omega Books receive includes: name, billing address, delivery name, delivery address, e-mail address, date of order, items ordered, value of items ordered, method of payment, chosen method of delivery. Alpha 2 Omega Books do not sell or rent personally identifiable information to any third party for any purpose.
How Alpha 2 Omega Books use buyers’ personal information
Alpha 2 Omega Books may use any personal buyer information provided by Antiqbook to:
• process and dispatch buyers’ order/s
• carry out regulatory checks to meet our legal obligations
• prevent and detect crime
• develop and improve our products
• undertake anonymised statistical analysis (Alpha 2 Omega Books won’t be able to identify individuals from this data)
Alpha 2 Omega Books treat all information they hold about buyers as private and confidential. Alpha 2 Omega Books will not reveal any personal details or details concerning buyers’ orders to anyone not connected with us, unless:
• a buyer asks us to reveal the information, or Alpha 2 Omega Books have a buyer’s permission to do so
• Alpha 2 Omega Books are required or permitted to do so by law
• it is required by law enforcement, fraud prevention or credit reference agencies
Data Subject Access Requests
Under GDPR, buyers are entitled to obtain from Alpha 2 Omega Books (the Data Processor for the purposes of GDPR when selling on Antiqbook a copy of the data held concerning them and to have any inaccuracies in the data rectified. Alpha 2 Omega Books are obliged to provide this data to within 1 calendar month of the request and free of charge. However Alpha 2 Omega Books have the right to refuse or charge for requests that are manifestly unfounded or excessive and repetitive.

Shipping cost is additional to the book price. Orders usually ship within 2 business days.
We offer FREE Delivery to UK for all orders (UK addresses only). All books shipped within the UK are sent via Royal Mail. Items weighing up to 1 Kg will be shipped to the UK free, via Royal Mail 2nd class - items weighing in excess of 1 Kg will be shipped to the UK free, via Royal Mail 1st class or Royal Mail Standard Parcel. High value books will be shipped in UK via Recorded Delivery or Special Delivery Next Day, or via Parcel Force. All international sales sent via Royal Air Mail or Economy Mail.

Returns & Refunds:
A book may be returned for a full refund of purchase price and postage and packaging if it does not meet the description, as listed. Please note however that we pride ourselves on describing our books as accurately as possible.
Should you wish to return a book, please notify us within fourteen (14) days of receipt and return it in the same condition as received.

Payments accepted:
We accept most credit/debit cards via PayPal, UK(£) Bank Transfer
and International Bank Transfer (please contact us via email for details).


Verkoopvoorwaarden

Verzendkosten is een aanvulling op het boek prijs. Bestellingen meestal verzenden binnen 2 werkdagen.
Wij bieden gratis bezorging in Verenigd Koninkrijk voor alle bestellingen (Groot-Brittannië richt zich enkel). Alle boeken verzonden binnen het Verenigd Koninkrijk worden verstuurd via Royal Mail. Artikelen met een gewicht tot 1 Kg zal worden verzonden naar het Verenigd Koninkrijk gratis, via Royal Mail 2e klasse - artikelen met een gewicht van meer dan 1 kg zal worden verzonden naar het Verenigd Koninkrijk gratis, via Royal Mail 1ste klasse of Royal Mail Standard Parcel. Hoogwaardige boeken worden geleverd in het Verenigd Koninkrijk via aangetekende brief of Special Delivery volgende dag, of via Parcel Force. Alle internationale verkoop verstuurd via Royal Air Mail of Surface Mail.

Retouren & Terugbetaling:
Een boek mag geretourneerd worden voor een volledige terugbetaling van de koopsom en verzendkosten en verpakking als het niet voldoet aan de beschrijving, zoals vermeld. Houd er echter rekening mee dat we zelf trots op het beschrijven van onze boeken zo nauwkeurig mogelijk.
Mocht u een boek terug te keren, meldt het ons binnen tien (14) dagen na ontvangst en in de oorspronkelijke staat terug te keren.

Betalingen geaccepteerd:
Wij accepteren de meeste credit / debit cards via PayPal, Nochex (350,00 pond maximum per transactie via Nochex), Verenigd Koninkrijk (£) Bank ontwerp, het Verenigd Koninkrijk (£) Cheques, International Bank Transfer (gelieve ons te contacteren via e-mail voor meer informatie). Aankopen van sterling Verenigd Koninkrijk (£) controles moeten worden ondersteund door een bankkaart, met details op de achterkant van de cheque. Als de controle niet is ontvangen binnen 14 dagen, zal het item opnieuw zal worden vermeld voor de verkoop. Items zal worden geplaatst wanneer de controle fondsen zijn verdwenen het bankwezen. Verenigd Koninkrijk (£) Bank ontwerp en het Verenigd Koninkrijk (£) Cheques worden gemaakt ten gunste van "Alpha 2 Omega Books".

Lieferbedingungen und Geschäftsbedingungen

Der Versand erfolgt zusätzlich zu dem Buch Preis. Bestellung normalerweise innerhalb von 2 Tagen nach Bestelleingang.
Wir bieten kostenlose Lieferung in UK für alle Bestellungen (UK Adressen). Alle Bücher innerhalb UK lieferbar sind via Royal Mail geschickt. Sendungen bis 1 kg werden kostenlos nach Großbritannien ausgeliefert werden, über Royal Mail 2. Klasse - Sendungen über 1 kg werden kostenlos nach Großbritannien ausgeliefert werden, über Royal Mail 1st Class oder Royal Mail Standardpaket. Hochwertige Bücher werden in Großbritannien über Rückschein oder Special Delivery Next Day, oder über Parcel Force ausgeliefert werden. Alle internationalen Vertrieb über Royal Air Mail oder Post geschickt.

Rücksendungen und Rückerstattungen:
Ein Buch kann für eine volle Rückerstattung des Kaufpreises und Porto und Verpackung zurückgesandt werden, wenn sie nicht treffen, die Beschreibung, wie aufgeführt. Bitte beachten Sie jedoch, dass wir stolz auf die Beschreibung unserer Bücher so genau wie möglich.
Sollten Sie wünschen, ein Buch zurückzugeben, benachrichtigen Sie uns bitte innerhalb von zehn (14) Tagen nach Eingang und senden Sie es im gleichen Zustand wie erhalten.

Zahlungen akzeptiert:
Wir akzeptieren die meisten Kreditkarten / Debitkarten via PayPal, Nochex (£ 350,00 maximal pro Transaktion über Nochex), Großbritannien (£) Bankscheck, UK (£) Schecks, Banküberweisung (bitte kontaktieren Sie uns per E-Mail für weitere Details). Käufe von Sterling UK (£) Kontrollen muss durch eine Bank-Karte unterstützt werden, mit Details über die Rückseite des Schecks geschrieben. Wenn der Scheck nicht innerhalb von 7 Werktagen empfangen worden ist, dann wird der Artikel zum Verkauf neu aufgeführt werden. Die Artikel werden geschrieben, wenn der Scheck Gelder des Bankensystems haben, gelöscht werden. UK (£) Bankscheck und Großbritannien (£) Schecks zahlbar an "Alpha 2 Omega Bücher" werden.

Conditions de Vente

Frais de livraison sont en sus du prix livre. Commandes sont généralement expédiées sous 2 jours ouvrables.
Nous offrons la livraison gratuite au Royaume-Uni pour toutes les commandes (Royaume-Uni ne porte que sur). Tous les livres expédiés au Royaume-Uni sont envoyés par Royal Mail. Les articles pesant jusqu'à 1 kg seront expédiés à la libre circulation au Royaume-Uni, par l'intermédiaire de classe de Royal Mail 2ème - articles pesant plus de 1 kg sera livré à la libre circulation au Royaume-Uni, par l'intermédiaire de Royal Mail 1ère classe ou Royal Mail de colis standard. Livres de grande valeur seront expédiés au Royaume-Uni via la livraison Special Delivery ou enregistrés le jour suivant, ou via Parcel Force. Toutes les ventes internationales envoyées par Royal Air Mail ou courrier de surface.

Retours et remboursements:
Un livre peut être retourné pour un remboursement complet du prix d'achat et frais de port et d'emballage si elle ne répond pas à la description, comme indiqué. S'il vous plaît noter, cependant, que nous sommes fiers de nos livres décrivant aussi précisément que possible.
Si vous souhaitez retourner un livre, s'il vous plaît nous en informer dans les dix (14) jours suivant la réception et le renvoyer dans le même état tel que reçu.

Paiements acceptés:
Nous acceptons la plupart des cartes de crédit / cartes de débit via PayPal, Nochex (£ 350,00 maximum par opération via Nochex), Royaume-Uni (£) de la Banque le projet, au Royaume-Uni (£) Chèques, Virement bancaire international (s'il vous plaît contactez-nous par e-mail pour plus de détails). Les achats effectués par la livre sterling du Royaume-Uni (£) les chèques doivent être pris en charge par une carte bancaire, avec des détails écrits sur le dos du chèque. Si le chèque n'a pas été reçu dans les 7 jours ouvrables, puis l'article sera re-mis en vente. Les articles seront affichés lorsque les fonds de chèques ont défriché le système bancaire. Royaume-Uni (£) de la Banque et du Royaume-Uni projet (£) Les chèques doivent être libellés à l'ordre "Alpha Omega" Livres 2.

See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

We require payment in advance of shipping, except where a regular account has been created (Academic Libraries only). We always post 1st class and Airmail, every weekday! All shipping quotes are based on fast efficient service with the best possible packaging. Insurance or tracking is available on all packages subject to an extra charge.
Standard delivery charge is based on average weight of books - about 0.9Kg. Heavy items (over 1.5Kg) may require extra postage depending on destination. We'll e-mail you if necessary. Contact us direct with any queries, special requests or quotes for specific orders.
We accept all credit and debit cards (Visa, Mastercard, American Express etc), £, $ and € bank transfers, Paypal, cheques etc.

Refunds

Returning unwanted goods
7 days to cancel purchase for non-faulty goods

In the EU, you have the right to cancel your on-line purchase within seven working days.

This seven-day “cooling off” period begins on the day when you receive your purchase.

You can choose to cancel your order for any reason within this time frame – even if you simply changed your mind.

We will give you a refund within 30 days. This refund must include any shipping charges you paid when you made your purchase.

Although you have a right of refund, you will have to pay the postage costs of shipping goods bought on-line back to us.

Worldwide returns:

Our voluntary returns guarantee: You may return, for a full refund, any item ordered from us within 30 days of receipt, provided it is in perfect condition.

Please contact us to obtain a returns authorisation by completing and returning this cancellation form, emailing (books@psychobabel.co.uk) or telephoning +44(0)1235 861411. You will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty. It is your responsibility to ensure safe return of the item.

If you return a high-value item, we recommend you use a recorded delivery service. Once we've received your item, we'll refund the same means of payment as you used to make your purchase. This returns guarantee doesn't affect your statutory rights and therefore doesn't affect your right of cancellation described above.
Emails are usually answered within 24 hours, except at weekends.
Shipping/Delivery Times
We ship orders from Monday to Friday and all orders received and paid for before 3:00pm are sent the same day. Orders placed on weekends or Bank Holidays are shipped the following business day.

UK packages are sent via Royal Mail. International orders are shipped via Royal Mail's airmail service. Expedited courier deliveries can be arranged. Please contact us for a quote.

Heavy orders (over 5kg UK or international) are usually shipped via private couriers. If your order is for a particularly heavy book or a volume set, please contact us with your shipping address and we will quote your total cost - the price of your order plus shipping costs - before you place your order.
Postal Insurance and special delivery is available at extra cost - simply let us know and we'll quote your total order amount, including p&p for whatever service you require.