See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

Payment Methods Accepted
We accept VISA, MC, Amex, Discover, Paypal, Money Orders, checks/cheques, Traveler's Checks/cheques, and International postal coupons and money orders. Mailed International Payments must be made in US dollars, payable through a US bank.

Refunds
Money refunded if notified within 10 days of receipt; book must be returned in condition sent. If book is as described, and returned for some other reason, than all shipping will be paid by buyer and only book price will be refunded, upon return receipt of book. If I made an error all costs, including shipping both ways, will be refunded. I try to be extremely thorough and honest in my book descriptions, but....people are people and on rare occasions an error or oversight can occur. In such a case, I always make good on MY mistake; you are not stuck paying for my mistake, nor is your disappointment disregarded.

Packaging
I use clean, recycled materials whenever possible, to reduce expenses and to help protect the Earth's resources. I pack books very thoroughly, so that they survive the vagaries of the US and international postal systems in good order; arriving safely, and as described. For US domestic orders, I use USPS Delivery Confirmation address forms on all books, when possible; these provide a handy tracking mechanism which I gladly share with the purchaser.

Shipping Prices
Shipping prices are as close as possible to actual cost of postage and materials. I do not try to profit on shipping, merely to cover my actual costs.
I have no control over the shipping rates set by US Postal Service, and charge what they charge.
For domestic shipping on standard sized/weight books the cost will be US$ 4.00 for media mail and US$ 8.00 for Priority.
Oversized and extra-heavy books, which are marked as such in the description section of the book, will have shipping prices quoted upon ordering/enquiry.

International shipping rates will be quoted upon ordering. They may differ from the standard rate listed, depending on speed of shipping requested, and size/weight of book. I'm usually able to respond to an order within 24 hours. If you choose Priority Shipping, and the book[s] is oversized/heavy, requiring extra postage, I will contact you with the additional shipping cost, awaiting your approval before processing a credit card for the higher amount. However, since I don't want to hold a book for too long, if I don't hear back from you within 5 calendar days, I will return the book to available inventory.
Ordering a book with the above situation constitutes agreement with this policy.

Domestic [USA] shipping times are approximate: 3-6 business days for priority, 5-20 business days for media mail [I have recently been informed that media mail can now take from 30-45 days; it's loaded only 'if there is room' basis, per USPS].

For shipments to Hawaii and Alaska, as well as any US Territories or other US Mail recipients, media mail delivery time can range from 4-24 weeks, Air/Priority 5-10 business days.

When possible I ship domestic orders with a "Delivery Confirmation" on them.

Express Shipping:

Price quoted upon ordering. Buyer must supply a zip code + 4 for shipping and phone hnumber; this type of zip code [9 digit total] is required by the Post Office.

Foreign orders: typically, but not always, 5-15 business days for air. For orders received as of noon, Eastern Daylight Time USA, Friday, 11 May 2007, surface shipping will no longer be available--the US Postal Service has eliminated this option. All international orders will now be shipped by airmail. I have no control over the package once I mail it, and customs officials/departments in the receiving country can greatly delay the delivery time. I ship books 3x per week. Shipping days are counted as business/working days; they do not include holidays and weekends.

See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

We require payment in advance of shipping, except where a regular account has been created (Academic Libraries only). We always post 1st class and Airmail, every weekday! All shipping quotes are based on fast efficient service with the best possible packaging. Insurance or tracking is available on all packages subject to an extra charge.
Standard delivery charge is based on average weight of books - about 0.9Kg. Heavy items (over 1.5Kg) may require extra postage depending on destination. We'll e-mail you if necessary. Contact us direct with any queries, special requests or quotes for specific orders.
We accept all credit and debit cards (Visa, Mastercard, American Express etc), £, $ and € bank transfers, Paypal, cheques etc.

Refunds

Returning unwanted goods
7 days to cancel purchase for non-faulty goods

In the EU, you have the right to cancel your on-line purchase within seven working days.

This seven-day “cooling off” period begins on the day when you receive your purchase.

You can choose to cancel your order for any reason within this time frame – even if you simply changed your mind.

We will give you a refund within 30 days. This refund must include any shipping charges you paid when you made your purchase.

Although you have a right of refund, you will have to pay the postage costs of shipping goods bought on-line back to us.

Worldwide returns:

Our voluntary returns guarantee: You may return, for a full refund, any item ordered from us within 30 days of receipt, provided it is in perfect condition.

Please contact us to obtain a returns authorisation by completing and returning this cancellation form, emailing (books@psychobabel.co.uk) or telephoning +44(0)1235 861411. You will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty. It is your responsibility to ensure safe return of the item.

If you return a high-value item, we recommend you use a recorded delivery service. Once we've received your item, we'll refund the same means of payment as you used to make your purchase. This returns guarantee doesn't affect your statutory rights and therefore doesn't affect your right of cancellation described above.
Emails are usually answered within 24 hours, except at weekends.
Shipping/Delivery Times
We ship orders from Monday to Friday and all orders received and paid for before 3:00pm are sent the same day. Orders placed on weekends or Bank Holidays are shipped the following business day.

UK packages are sent via Royal Mail. International orders are shipped via Royal Mail's airmail service. Expedited courier deliveries can be arranged. Please contact us for a quote.

Heavy orders (over 5kg UK or international) are usually shipped via private couriers. If your order is for a particularly heavy book or a volume set, please contact us with your shipping address and we will quote your total cost - the price of your order plus shipping costs - before you place your order.
Postal Insurance and special delivery is available at extra cost - simply let us know and we'll quote your total order amount, including p&p for whatever service you require.

See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

All books are complete and in good condition unless otherwise stated. Minor and normal defects of books are not mentioned.
Prices are in euro’s including VAT, postage is not included. Payment in advance may be required.
Books may be returned within 7 days after receipt, after notification.
Orders from the Netherlands and other Euro-countries preferably paid by bank transfer using BIC: ABNANL2A and IBAN: NL50ABNA0561545367.
We accept Visa, Master card and American Express.
Delivery according to the trade conditions of the Antiquarian Booksellers Association of the Netherlands, Amsterdam, depot-nr. 212/1982. These conditions stipulate that the property right of the supplied goods remains with us up to full payment.

Verkoopvoorwaarden

Alle boeken verkeren in goede staat, tenzij anders vermeld. De prijzen zijn in euro’s, inclusief BTW. Verzendkosten zijn niet inbegrepen. Vooruitbetaling kan worden verlangd.
Boeken mogen binnen 7 dagen na ontvangst worden geretourneerd, na voorafgaand overleg.
Betaling vanuit Nederland en andere Euro-landen per ING-bank 553681 of per bank 561545367 (internationaal: BIC: ABNANL2A and IBAN: NL50ABNA0561545367)
Betaling met Visa, Mastercard of American Express is mogelijk.
Levering geschiedt volgens de voorwaarden van de Nederlandse Vereniging van Antiquaren, Amsterdam, depot-nr. 212/1982. Deze voorwaarden behelzen onder meer dat de aangeboden werken eigendom blijven van het antiquariaat totdat volledig aan de betalingsverplichting is voldaan.