See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

Antiquarian "The Minstrel" reserves the right, without giving a reason not to proceed to delivery.
Internet orders will be confirmed by email to the customer.
All books are complete, at least in good condition and fully described, inclusive all defects. This does not include minor defects such as signature on first page or light damages of cover which is common for used books.
By placing an order you agree to proceed with the terms of sale.
Orders are processed in order of receipt.
All prices and descriptions are subject to errors or changes.
Sending products to the buyer's risk.
All books remain the property of Antiquarian “De Minstreel” until paid for.

Price
Prices are in net amounts and in euro’s. VAT will not be charged.

Shipping
The shipping takes place directly after payment.
Shipping costs: depending on weight total order

Payment
We accept:
Money transfer (IBAN / BIC)
Creditcard (VISA, Mastercard, Discover, American Express)
Paypal

Return policy
Any items held to be unsatisfactory may be returned within 14 days of receipt, providing such returns are notified to us in advance.

Verkoopvoorwaarden

Antiquariaat “De Minstreel“ behoudt zich het recht voor om zonder opgaaf van redenen niet over te gaan tot levering.
Internet bestellingen worden per email bevestigd aan de klant.
Kleine gebreken of beschadigingen die normaal zijn bij gebruikte en/of antiquarische boeken worden niet vermeld. U kunt hierbij denken aan naam op schutblad, kleine vouwen, verkleuringen en aantekeningen.
Door een bestelling te plaatsen geeft u aan akkoord te gaan met de leveringsvoorwaarden.
Bestellingen worden op volgorde van binnenkomst behandeld.
Alle genoemde bedragen en omschrijvingen zijn onder voorbehoud van fouten of wijzigingen.
Het verzenden van producten is voor risico van de koper.
Bestellingen blijven eigendom van Antiquariaat “De Minstreel“ totdat volledige betaling heeft plaatsgevonden.

Prijs
Prijzen zijn in euro’s.

Verzendkosten
Verzendkosten worden vastgesteld op basis van gewicht. Aankoopbedrag hoger dan 50 euro: gratis verzending binnen Nederland

Levering
Bestellingen worden uitgeleverd inclusief factuur. Vervolgens krijgt u 14 dagen de tijd om de rekening per bank te voldoen.

Betaling
Wij accepteren:
Bankoverschrijving
Creditcard (VISA, Mastercard, Discover, American Express)
Paypal

Retour zenden van muziek
Het kan voorkomen dat de geleverde muziek niet voldoet aan uw verwachting. De muziek kunt u retourneren binnen de termijn van 14 dagen. Vervolgens storten wij het aankoopbedrag terug.

Lieferbedingungen und Geschäftsbedingungen

Die Online-Darstellung unseres Antiquariatsbestandes stellt kein bindendes Vertragsangebot dar. Indem der Kunde eine Bestellung an uns schickt, gibt er ein verbindliches Angebot ab. Wir behalten uns die freie Entscheidung über die Annahme dieses Angebots vor.
Internet-Bestellungen werden dem Besteller in jedem Fall schriftlich (email) bestätigt. Stellt sich im Rahmen der Bestellabwicklung heraus, dass bestellte Waren nicht verfügbar sind, behalten wir uns den Rücktritt vom Vertrag vor. Wir werden den Kunden unverzüglich über die Nichtverfügbarkeit informieren.
Die im Onlinekatalog des Antiquariats angebotenen Bücher sind, wenn nicht anders vermerkt, vollständig und dem Alter entsprechend gut erhalten. Auf kleinere Mängel wird nicht in jedem Fall besonders hingewiesen, diese sind jedoch stets im Preis berücksichtigt.
Mit Ihrer Bestellung haben Sie unserer Bedingungen akzeptiert.
Ihrer Bestellung werden in der Reihenfolge des Eingangs bearbeitet.
Alle Preise und Beschreibungen sind anfällig für Fehler oder Änderungen.
Alle Sendungen gehen auf Gefahr des Käufers.
Bestellungen bleiben im Eigentum bis zur vollständigen Zahlung geleistet worden ist.

Preise
Die Preisangaben verstehen sich in Euro. (Wir berechnen keine Mehrwertsteuer, weil wir ein niederländische Unternehmen sind)
Versandkosten: abhängig von Gewicht

Lieferung
Der Versand erfolgt direkt nach Zahlungseingang.

Bezahlung
Wir akzeptieren:
Überweisung auf unser niederländische Bankkonto (IBAN und BIC code)
Creditcard (VISA, Mastercard, Discover, American Express)
Paypal

Rückgaberecht
Rückgaberecht besteht nur innerhalb von 14 Tagen nach Erhalt und bei sachlich begründeter Beanstandung sowie vorheriger Rücksprache. Wir zahlen Ihnen das Geld zurück ohne Versandkosten.

See/Hide Conditions of Sale

Following conditions of sale apply:
Terms of Sale

We require payment in advance of shipping, except where a regular account has been created (Academic Libraries only). We always post 1st class and Airmail, every weekday! All shipping quotes are based on fast efficient service with the best possible packaging. Insurance or tracking is available on all packages subject to an extra charge.
Standard delivery charge is based on average weight of books - about 0.9Kg. Heavy items (over 1.5Kg) may require extra postage depending on destination. We'll e-mail you if necessary. Contact us direct with any queries, special requests or quotes for specific orders.
We accept all credit and debit cards (Visa, Mastercard, American Express etc), £, $ and € bank transfers, Paypal, cheques etc.

Refunds

Returning unwanted goods
7 days to cancel purchase for non-faulty goods

In the EU, you have the right to cancel your on-line purchase within seven working days.

This seven-day “cooling off” period begins on the day when you receive your purchase.

You can choose to cancel your order for any reason within this time frame – even if you simply changed your mind.

We will give you a refund within 30 days. This refund must include any shipping charges you paid when you made your purchase.

Although you have a right of refund, you will have to pay the postage costs of shipping goods bought on-line back to us.

Worldwide returns:

Our voluntary returns guarantee: You may return, for a full refund, any item ordered from us within 30 days of receipt, provided it is in perfect condition.

Please contact us to obtain a returns authorisation by completing and returning this cancellation form, emailing (books@psychobabel.co.uk) or telephoning +44(0)1235 861411. You will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty. It is your responsibility to ensure safe return of the item.

If you return a high-value item, we recommend you use a recorded delivery service. Once we've received your item, we'll refund the same means of payment as you used to make your purchase. This returns guarantee doesn't affect your statutory rights and therefore doesn't affect your right of cancellation described above.
Emails are usually answered within 24 hours, except at weekends.
Shipping/Delivery Times
We ship orders from Monday to Friday and all orders received and paid for before 3:00pm are sent the same day. Orders placed on weekends or Bank Holidays are shipped the following business day.

UK packages are sent via Royal Mail. International orders are shipped via Royal Mail's airmail service. Expedited courier deliveries can be arranged. Please contact us for a quote.

Heavy orders (over 5kg UK or international) are usually shipped via private couriers. If your order is for a particularly heavy book or a volume set, please contact us with your shipping address and we will quote your total cost - the price of your order plus shipping costs - before you place your order.
Postal Insurance and special delivery is available at extra cost - simply let us know and we'll quote your total order amount, including p&p for whatever service you require.