1 book(s) in your shopping cart.
Reichheld, Frederick F. - The Quest for Loyalty : Creating Value Through Partnership A Harvard business review book
Boston, MA, Harvard Business School Press, c1996. Hardcover. 278pp. 24 cm. Very good condition/good.
USD 16.00 [Appr.: EURO 15 | £UK 12.75 | JP¥ 2513] Booknumber: 23811
Remove Total: USD 16.00 [Appr.: EURO 15 | £UK 12.75 | JP¥ 2513]
is offered by:
Brookline Village Books
P.O. Box 392, Readville, Massachusetts, MA 02137, USA
Tel.: +1 617 361 71 00 | Fax: +1 617 361 7100
Email: books@compuserve.com | |
Following conditions of sale apply:
Terms of Sale
STOCK:
All books are hardcover unless otherwise described. Dust jackets are
described if present.
TERMS:
Payment with order. MC*, Visa*, AmEx*, Discover*, PayPal
and checks in US $ or UK £ accepted. Institutions with purchase order can
be
invoiced. Returns accepted upon notification within 7 days of receipt.
Mass. residents add 5% sales tax.
*NOTE:
On credit card orders we are now required to have billing address
and V-code (Verification Code is a 3-4 digit non-embossed number found on
the card signature panel on back or near embossed number on front.)
PRIVACY POLICY:
Information about our customers will not be given by us to
anyone for any reason.
SHIPPING
SHIPPING (One average volume; oversized or multi-volume orders will be quoted before sale is processed):
US POSTAGE:
Priority mail (2-3 days): $6.00 - $13.00; OR, Media mail (2-5 weeks): $3.95
INTERNATIONAL POSTAGE:
Air Mail - $24.00. (Any charge over $24.00 will be quoted before sale is processed.)
Dutch