Author: DAVID A. COLLIER
Title: The Service/Quality Solution
Description: Irwin Publishing. 1994. Hard Cover. Hardcover/pub.1994/Gd.condition/310 pages - Using service management to gain competitive advantage is discussed in this text. [TN737114]. Good.

Keywords: competition, management, challenges, business, sales, marketplace, analysis, manufacturing, competitive, stocks, profits, risk, wealth,


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