Author: Li, Charlene (Forrester Research Josh Bernoff):
Title: Groundswell: winning in a world transformed by social technologies.
Description: Boston Massachusetts, Harvard Business Press, 2008 1st Ed., hard cover black bds, a little bumping, tip of spine lightened and bumped, Good, unclipped dust jacket, lightened at spine, tip of spine creased, front flap folded loosely, otherwise VG, contents fine and tight, pp286, a nice reference copy.

Keywords: business social technology technologies Harvard customers blogs YouTube Wikipedia social networking sites Facebook opportunity Forrester Research Marketing research support sales development advice 9781422125007


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