Author: SEWELL, CARL
Title: The Golden Rules of Customer Care
Description: Random House Business Books. 1991. (ISBN: 9780091748432). Hardcover. Hardback with D/J in good condtion. Some shelf ware to edges of pages. Customer care is an important issue for businesses. All customers, however long-standing, have the choice of whether or not to stay loyal. This book shows how companies can deliver first time, find out what customers want and educate customers into getting the best service for themselves. Used: Acceptable.

Keywords: 9780091748432


See more books from our catalog: Business