Author: WAGNER, RODD AND HARTER, JAMES K.
Title: 12 - the Elements of Great Managing
Description: New York, Gallup Press. 2006, First Edition. (ISBN: 159562998X). Hard Cover, 8vo - over 7¾" - 9¾" tall. A Fine unmarked copy with Fine dustjacket. xvii + 238 pages. Based on Gallup's 10 million workplace interviews with managers and employees, spanning 114 countries and conducted in 41 languages. It follows great managers as they harness employee engagement to turn around a failing call centre, save a struggling hotel, improve patient care in a hospital, and successfully face a host of other challenges in settings around the world. The authors weave the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics. C3B. Fine/Fine.

Keywords: Creating Employee Engagement 159562998x


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