Author: Chappell, co-founder and CEO of Tom's of Maine,
Title: Managing Upside Down: seven intentions of values-centered leadership (inscribed by author).
Description: NY, Morrow, (1999). 1st ed 1st ptg. VG in VG DJ. In 1970, Tom and Kate Chappell started Tom's of Maine on a $5,000 loan. Today their family-run natural personal care. company does $30 million in sales annually. Here Tom shares the methods and principles that allowed his company to thrive, focusing on social values and environmental respect to increase customer satisfaction and the bottom line.

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