Author: DREWES, W.F. ed.
Title: Quality Dynamics for the Service Industry.
Description: ASQC Quality Press, 1991. Hardcover. Small 4to. Cut to feps, some sunning to covers, o/wise good condition. No dj. Examines the theory, practice and art of quality management. Scarce. Out of print. 210pp. ISBN 087389099X.

Keywords: management business organization organisation tqm total quality managament