Author: Tom and Austin, Nancy Peters
Title: A Passion For Excellence
Description: VGC. Collins, 1985. First edition-first impression. Black hardback(gilt lettering to the spine, small nick on the edge of the cover) with Dj(some nicks, scratches and crease on the Dj cover), both in VGC. Illustrated with b/w photos, drawings, cartoons. Nice and clean pages but tainted and yellow on the outer edges, small nick and light shelf wear on the edges of the pages(slightly yellow). The book is in VGC with light shelf wear on the back of the Dj cover(slightly yellow on the edges). 452 including Foreword, a guide to key concepts, index. Price clipped. First edition. Heavy book. Synopsis: The authors divulge the three secrets of long-term excellence: superior customer or client service, innovation, and full use of the abilities of every company employee. But the one element linking these three is leadership, and the heart and soul of the concept is Management by Wandering About. Very Good/Very Good. ISBN: 9780002175296

Keywords: 9780002175296


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