The Cottage, Church Lane, Great Hallingbury, Herts, CM22 7UA, Great Britain
Tel.: 07979 450871 / none | Fax: none
Postal address: The Cottage Church Lane, Great Hallingbury, Bishops Stortford, Herts, CM22 7UA, Great Britain
Terms of Sale
You may pay for your purchases in a variety of ways, but before placing your order please check on the availability of your chosen items - simply e-mail or telephone us first.
We can accept payment in the following ways:
- By cheque drawn on a UK Bank in sterling (GBP) made payable to 'Stort Books Ltd' and sent to Stort Books Ltd, The Cottage, Church Lane, Great Hallingbury, Essex, CM22 7UA, UK.
- By credit card or debit card: VISA, Mastercard, Switch Maestro. Card transactions can be made either by the use of our secure email facility through the shopping basket (payments taken a later stage through WorldPay), or by forwarding the relevant credit card details to us by phone to 07979 450871
- Postal Order (UK customers)
- Sterling Bank Cheque or Eurocheque (Overseas customers)
By Pay Pal. Please note that we do not issue invoices prior to payment on Paypal. When an order is placed for payment by Paypal we will email a total amount to you. You will need to activate payment by going to our Pay Pal address which is email@example.com. Upon receipt we will send the book out with a receipted invoice.
- We will process orders and mail your book(s), well packaged – in most cases within one day of receiving your payment (subject to clearance on cheques for larger amounts).
Despatch Cost and Delivery Times
All postage costs are based on the weight of the books ordered and the destination. All deliveries in the UK are sent via Royal Mail and are normally delivered in 2-3 days but please allow up to 7 days particularly at busy times. Overseas deliveries within Europe are sent by Airmail. Overseas deliveries outside Europe can be either by air mail or surface mail ( surface mail can take upwards of 10 weeks to reach its destination from the UK )
Customers can buy books from us in confidence since any book may be returned to us for a full refund of its price. Customers are requested to pay for return postage unless, for example, our description of its condition was in error.
Your Cancellation Rights
You may cancel your order before the delivery or within seven working days after the date of delivery by contacting our customer service team either by email at firstname.lastname@example.org or by telephoning 07979 450871 quoting your order number. We will refund you the cost of your unwanted books and our delivery charges.
If you cancel your order within seven working days after the date of delivery, you must return the unwanted books to us in their original packaging at your risk and at your cost within thirty days of delivery. Provided you return the books in the original packaging within thirty days of delivery, we will credit your payment card with the cost of the returned book and our delivery charges within thirty days of the date of cancellation.
Please be advised that your details will remain confidential and will not be supplied to any other company without your express permission.
Quality of Goods
The condition of books sold by us are listed as follows:
MINT: like new
FINE (F): the book is in excellent condition. Closer examination will show evidence of ownership and/or storage. There may be a small inscription or the name of a previous owner. Generally the book will be in near perfect condition. A fine dustwrapper will also be in excellent condition with very slight rubbing at the corners.
VERY GOOD (VG): slightly less than fine condition but still acceptable to many collectors - the book may have minor faults such as slight fading or foxing, minor bumps or wear but there are no major faults. A VG dustwrapper will be without tears or chips. It will be clean and bright. There may be slight rubbing to corners and edges.
GOOD: the book will be obviously second-hand and well used but will be complete in all respects unless otherwise described. A good dustwrapper will be fairly clean, but may be creased or marked. The edges may be rubbed and worn and may have small tears.
POOR: reading copy only.
Creditcards: via Paypal