Teamworking and quality improvement: lessons from British and North American organizations

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Terms of Sale

Every effort is made to accurately describe items, but the compilers cannot guarantee to list every imperfection. Please contact us if you require additional information, or an image.
The title to the books does not pass to the purchaser until they are paid for in full.

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Returns accepted for full refund but a returns number must be obtained from us first. In the case of error in supply and/or description cost of purchase and return shipping is refunded. For other reasons customer may be required to fund the return postage.

All orders acknowledged by email.

Orders placed Friday - Sunday are acknowledged on Monday

Postage charged at cost. Postage rates are dependant on weight of book/s.

Please ask if you would like a quotation before we process your order.

We have contracts for International deliveries which keeps our costs very competitive.

TEARE R et al - Teamworking and quality improvement: lessons from British and North American organizations