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MARTIN L. SELDMAN & JOHN FUTTERKNECHT & BEN SORENSEN - Customer Tells Delivering World-Class Customer Service By Reading Your Customer's Signs and Signals

Kaplan Publishing, 2007. First Edition. Hardcover. ISBN: 9781419596094 Spine is tight, no loose pages. Very good condition. Appears unread. ; 8.90 X 6 X 0.90 inches; 288 pages. Very Good+ with no dust jacket; Faint crease on front cover. Some creases on first pages.
USD 5.00 [Appr.: EURO 4.5 | £UK 4 | JP¥ 726] Book number 1441


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