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Massachusetts Institute of Technology, Cambridge, MA, May 1992, 1st Ed 18th Pr. Hardbound. The author explains with abundant illustrations what he believes managers have been doing wrong, informs them what they must do, and shows them Deming's Way Out of the Crisis. LCCN 84-73346. 507 Pgs. Description text copyright 2002 ISBN: 0911379010. Fine in Fine DJ. Paper DJ. 8vo..

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