PATTI, Rino J., POERTNER, John, & RAPP, Charles A. eds. - Managing for Service Effectiveness in Social Welfare Organizations.

The Haworth Press, 1988. Hardcover. Ex-library, several corners lightly bumped, o/wise good (no markings to clean and bright text). No dust jacket. 295pp. ISBN 0-86656-687-2.

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