BECHTELL, MICHELLE L. - Untangling Organizational Gridlock : Strategies for Building a Customer Focus

New York, ASQC Quality Press, 1993. Ed.: First, 24 x 16 cm. Hardcover. ISBN: 0814402038. Very good condition, jacket very good condition. 1993, hardcover, ASQC Quality Press. Jacket has small closed tear. Pages tanning but unmarked and clean. Spine tight.. Very Good/Very Good.

Voir / cacher les conditions de vente

Conditions de vente applicable:
Terms of Sale

George Cross Books guarantees the condition of every book as it is described. If you are dissatisfied for any reason, return your purchase within 7 days of receipt for a full refund of the purchase price. We'll also refund shipping costs if the return was a result of our error. Please send us an email before making a return. Contact me either by email at sales@georgecrossbooks.com or via toll-free telephone anytime: 877-822-8763

We request payment in advance for persons unknown to us. Institutions may be billed.
Money Order or Checks in US Funds on a US Bank, or Currency (USD) to George Cross Books, 6 Third Street, Lexington MA 02420-2211
Paypal to sales@georgecrossbooks.com
Visa, Mastercard, Discover, American Express.
Wire transfers - ask for bank information, $15 additional.
Western Union.

Shipping Costs:
US shipping via Media Mail (4-21 days) is USD $3.00, Priority (1-3 days) is USD $6.00.
Most shipments outside of the United States can be sent via Global Priority for USD $14.50 and will arrive at most destinations in about 7 days.
Heavy books will require additional postage. Please inquire if you require overnight or other expedited shipping.

Taxes:
Sales tax at the current rate will be charged to Massachusetts rsidents.