From Monopoly to Competition. The Transformation of Alcoa, 1888-1996

Following conditions of sale apply:
Terms of Sale

All items are offered subject to prior sale.
Postage and packing is charged at cost and is in addition to the quoted price.
Any order is subject to our normal terms of business, whereby title to any goods does not transfer from the seller until payment is received in full, and is made under English law.
Methods of payment accepted:
Overseas customers: We accept payment by credit card (Visa, Mastercard, American Express), US dollar check, PayPal, or international money order made out in UK sterling, money order in US dollars, money order in euros
UK customers: We accept payment by credit card (Visa, Mastercard, American Express), PayPal, or cheque.
Return policy;
We run a 'no quibble' returns policy.
If we have made any error of collation or missed any significant flaw, or if we have failed to describe the condition honestly and accurately, we refund the cost of the book in full, plus the cost of outward shipping, plus the cost of your return shipping.
If you wish to return a book for any other reason, We refund the cost of the book, less a £5 handling charge. The cost of outward shipping is not refunded. The return shipping, and insurance, is at your expense.
In all cases, the returned book must be in our hands within one calendar month of the original sale, though exceptions can be made to this rule in special cases.
Any new damage suffered by the book will be charged pro-rata.

SMITH, GEORGE DAVID - From Monopoly to Competition. The Transformation of Alcoa, 1888-1996