- Call Centres and Human Resource Management: A Cross-National Perspective.

Aiaa, 2004. Edition: 2004. Hardcover with dustjacket, Pages: 308. Fast Dispatch. Expedited UK Delivery Available. Excellent Customer Service. Bookbarn International Inventory #3303551 Used; Good. ISBN: 9781403913043.

GBP 5.26 [Appr.: EURO 6.25 US$ 7.06 | JP¥ 1050] Book number 3303551

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