- Understanding Services Management.

John Wiley & Sons, 1995. Paperback, Pages: 512. Fast Dispatch. Expedited UK Delivery Available. Excellent Customer Service. Bookbarn International Inventory #2625353 Used; Good. ISBN: 9780471960669.

GBP 4.08 [Appr.: EURO 4.75 US$ 5.51 | JP¥ 809] Book number 2625353

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